Questions You're Already Asking
-
? "I saw a 5×10 LED sign on eBay listed as double-sided for around $9,000. Why are yours more?"Before you compare prices, look at how that listing is structured. The $9,000 you see in search results is the single-sided price — but the listing title says "double-sided." The actual double-sided configuration is buried in a variation selector, and when you select it, the price jumps to $15,000. The low number gets the click. The real price shows up once you're already engaged.This is a common eBay tactic: list under the product name that includes "double-sided," price the single-sided version as the default so the low number appears in search, then surface the real price only when the buyer selects the variation they actually want. Always click through to the variation selector before comparing any LED sign price on eBay.Beyond the pricing structure — that sign is also a P10. Ours are P4, P5, P6.67, and P8. P10 has 10mm gaps between each pixel. At 15 feet, you can see every individual dot — it looks like a scoreboard, not a display. Our fine-pitch panels produce a smooth, sharp, professional image from your parking lot all the way to the road. The product is different. The price structure is different. Now you know how to read both.We refuse to play that game. Every PXLLED model, every size, every pixel pitch, every configuration has its own individual listing with its own price shown upfront — no variation selectors hiding the real number, no bait-and-switch, no low price in search and sticker shock at checkout. We'd rather do the work of building a proper listing for every product we sell than trick a customer into a conversation they weren't expecting. What you see is what it costs. Full stop.
-
? "Will this sign actually be visible from the road at my location?"That depends on two things: your viewing distance and your pixel pitch. Before you order, message us with your address or the speed limit on your road. We'll tell you exactly which pixel pitch is right for your location — P4 for close-range storefronts, P8 for highway corridors where cars are moving at 55 mph. We've done this for hundreds of locations. We know the answer before you ask.Every PXLLED display is also rated at 6,000–7,000 nits outdoor brightness. In direct afternoon sun, this screen is still fully readable. Cheap signs dim out. Ours don't.
-
? "What happens if something breaks? Will I be on my own?"Every PXLLED display ships with a 6-year parts warranty — the best in the industry — and a US-based support team that answers the phone. Not a ticket system. Not a reply-in-5-days email queue. A real person who knows your sign. We built the modular system specifically so that if a panel ever needs service, you swap one module — not the whole sign.Here's what makes our warranty real rather than just a number on paper: we stock spare parts for every display model we sell. Not a vague promise to "source parts if needed." Actual inventory, on the shelf, matched to your exact display. Every competitor sign ships with a bag of spare components the customer never sees. We keep that stock — and we double it on every order — so when you call with a warranty claim in year four, we ship your part the same day. No waiting on overseas suppliers. No discontinued module problems. No excuses.The eBay seller who sold you a P10 for $15,000 is done with you the day it ships. We're not.
-
? "Can I update the content myself, or do I need to hire someone every time?"You update it yourself — from your phone or your laptop. WiFi is built in. The content management app is straightforward enough that your front-desk staff can handle it. Change your daily special, your service hours, your event, your promotion — in under two minutes, from anywhere. We'll walk you through it on a call when your sign arrives. You won't need to call us twice.
-
? "Is PXLLED a real company or just someone dropshipping from overseas?"PXLLED is a US-based LED display company headquartered in Arkansas, expanding into Fort Myers, Florida. We have a phone number. We answer it. We consult on your location, your viewing distance, your content needs — before you spend a dollar. We've helped churches, gas stations, car dealerships, schools, restaurants, and municipalities get the right sign for their specific situation. We're not a storefront. We're the team behind the display.
-
? "45 to 90 days lead time — why so long? I need this sooner."Because your sign is custom built to your exact cabinet size — not pulled off a warehouse shelf. The companies that ship in two weeks are shipping you a standard-size box that may or may not fit your pole, your zoning, your footprint. Ours is built to spec. 45–90 days is the honest timeline for a display that's going to be on your building for the next decade.If you need signage by a specific date — a grand opening, a season, an event — message us with that date right now. We'll tell you whether we can make it and lock in your build slot.
-
? "I was searching for a 4×8 or 5×10. You don't offer those sizes — should I keep looking?"I'm going to be straight with you: no, we don't offer a 4×8 or 5×10. Our modular panel system builds in standardized module increments that produce sizes like 3×6, 3×9, and 6×9. Those aren't compromise sizes — they're the sizes the engineering dictates, and the engineering is why the product is better."4×8" and "5×10" are easy numbers to say. They're also the sizes built into a generation of closed-cabinet, fan-cooled, ribbon-cable-filled signs that weigh twice as much, run hotter, fail faster, and cost more to service. The round number is a legacy of the old design. We don't build the old design.Our 3×9 is within inches of a 4×8 in total display area. Our 6×9 competes directly with a 5×10 in visual impact — and delivers a taller display with more content area, sharper resolution, half the weight, no fans, no closed cabinet, and a design that anyone can service. If you're shopping on size name alone, there are other sellers for that. If you're shopping on what actually performs, lasts, and makes your business look professional — you're in the right place.
-
? "I'm looking at a cheaper sign — what should I check in their photos before I buy?"Scroll through their listing photos and look at the interior. You'll see three separate sets of wires: ribbon data cables, power wires, and a third set just to power the cooling fans — all of it bundled, zip-tied, or hanging loose inside a closed metal cabinet that bakes in the sun.Those fans are cheap PC fans. In five years of working on competitor signs in the field, we have almost never found one actually running. They fail fast, they're rarely replaced, and the cabinet just keeps getting hotter. That heat degrades the LEDs and the power supply long before the sign reaches the end of its rated lifespan.PXLLED TrueSpex cabinets have no fans. The back of the cabinet is open by design — heat dissipates naturally through convection. No moving parts. No fan wiring. No fan failure. The IP65 rating on our displays comes from the module face itself — each LED module is individually sealed at the spine, protecting the boards and cards from weather. The open back isn't a vulnerability. It's why the sign runs cool without a fan that will fail in six months. Look at their photos. Count the wires. Then look at ours.
-
? "How heavy is this? I need to know what kind of pole or structure I need."This is one of the most overlooked differences between PXLLED and closed-cabinet competitors. Our modular panel system weighs 50–60% less than a closed-cabinet sign of equivalent display size.A closed metal cabinet has to carry the weight of the housing, the internal framework, the fan assemblies, and all the hardware inside a sealed box. Our open-frame modular design carries only what's needed — the panels, the power supplies, and the structure that holds them. Half the weight for the same screen size.That matters for three reasons: your pole takes less load — which can mean a smaller, less expensive pole and foundation. Installation is easier — fewer people, less equipment, less labor cost. And shipping costs less — freight is priced by weight, and 50% lighter is a real number on a freight invoice. Message us your installation situation and we'll help you spec the right mounting for your display.
A telehandler to lift it. A flatbed to haul it. That's what moving a legacy sign looks like. Our TrueSpex boards are 50–60% lighter — manageable without heavy equipment.
-
? "How do I know this sign will actually bring in more customers?"Studies from the International Sign Association show that 85% of your customers live or work within 5 miles of your business — and they drive past you regularly. A high-resolution LED display with changing content gets noticed. A static sign or a blurry P10 reader board gets ignored. The businesses that call us aren't spending money on a sign. They're buying a 24/7 salesperson on the road that never takes a day off and never stops talking about their business. The ROI isn't a question. The only question is how long you wait to get started.
